Privacy Statement

Effective Date: 20th November 2023

At Max Marshall Design Ltd, protecting your privacy is important to us, and we want to ensure that you understand how we collect, use, and protect your personal information. This Privacy Statement explains our practices in connection with your use of our website.

Information We Collect:

We collect personal information when you submit an enquiry through our website form, email, or phone. This information may include your name, contact details, and any other information you choose to provide.

Use of Cookies:

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. They help us analyze website traffic, customize content, and improve our services. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

Use of QuickBooks for Invoicing (Third-Party Service):

We utilize QuickBooks, a third-party accounting software, for our invoicing processes. QuickBooks helps us manage and streamline our financial transactions. Any personal information collected during invoicing, such as billing details, is securely handled in accordance with QuickBooks' privacy and security policies.

Third-Party Services:

We use third-party services, such as Google Analytics, to analyze and improve the functionality of our website and manage our invoicing processes. These services may collect information about your browsing behavior and financial transactions but do not directly identify you. Please review the privacy policies of these third parties for more information on their data collection practices.

Sharing of Information:

We may share your personal information with third parties only when necessary to carry out job requirements or as required by law. This includes sharing information with other trades/suppliers, such as providing your address to a stone supplier with your permission. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Security:

We take reasonable measures to protect the confidentiality and security of your personal information. However, no data transmission over the internet or electronic storage is completely secure; therefore, we cannot guarantee absolute security.

Your Choices:

You have the right to enquire about the personal information we hold about you and to request corrections or deletions. If you have any concerns about the way we process your data, please contact us directly.

Changes to this Privacy Statement:

We reserve the right to update this Privacy Statement to reflect changes in our practices. We encourage you to review this statement periodically.

If you have any questions about this Privacy Statement or our data practices, please contact us at info@maxmarshalldesign.co.uk.

By using our website and providing your information, you acknowledge that you have read and understand this Privacy Statement.

Max Marshall Design Limited, Office 6, Unit 3, Bude and Stratton Business Park, Bude, EX23 8LY